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FAQ
Questions and answers
Where do we deliver?
One Stop Motorshop operates a cost effective weekday delivery service throughout Ireland and Northern Ireland. We do not ship to the UK at this time.
When should I expect my delivery?
We endeavour to deliver most stock items for next working day. Delivery of products that are not in stock usually takes 3 to 5 working days.
You will be informed within 48hrs of placing your order if there is any delay in your delivery. All orders are dispatched within one working day of receiving payment unless otherwise stated.
What if my order arrives damaged?
In the unlikely event that your order arrives in an unsuitable condition, do not sign for them and please contact us immediately and if the damage has been caused in transit we will arrange a replacement as quickly as possible.
How can I change or cancel an order?
If you wish to change or cancel an order please contact our team within 4 hours of your order.
Get in touch with our Online Customer Service department at orders@onestopmotorshop.ie between 9:00am and 4.00pm Monday to Thursday.
Quote your order number.
I want to order parts for my car, how do I do that?
We do not offer a parts service online at present. If you need a part please call our team on 074 91 28522 and delivery can be arranged to you.
Packing
Your order is picked and packed in our Letterkenny store using high quality materials to protect your order in transit.
Shipping
We use a courier service that covers all of Ireland and Northern Ireland with next day delivery available.
Delivery Cost
We offer a cost effective delivery service for Nationwide delivery.